Privacy and Policy

HRS Navigation (“Company”, “we”, “our”, or “us”) is committed to safeguarding your personal data and ensuring your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with the Information Technology Act, 2000 and the Sensitive Personal Data or Information (SPDI) Rules, 2011.

1. Information We CollectInformation We Collect

We may collect the following types of information:

• Personal Information: Your Name, email address, phone number and other similar data.

• Usage Data: Details of how you interact with our website or mobile app (e.g., IP address, browser type, activity logs).

Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience.

2. Means of Data Collection and Storage

• Collection Methods: Personal data is collected through secure web forms, direct interactions, and other online methods. All data collection channels are protected with SSL/TLS encryption.

• Storage: Data is stored on encrypted servers with access restricted to authorized personnel only. Regular access logs and monitoring systems ensure that unauthorized access is prevented.

3. How We Use Your Information

We use the information for purposes including but not limited to:

• Providing and Enhancing Services: To deliver our services and improve your experience.

• Communication: To inform you about updates, promotions, or service announcements.

• Legal and Regulatory Compliance: To meet legal obligations and to prevent fraud or illegal activities.

• Internal Analysis: For research, trend analysis, and improving our systems.

4. Reasonable Security Practices and Audits

We are dedicated to protecting your data through industry-standard security measures which include:

• Regular Audits: Our security practices and procedures are reviewed and audited at least once annually or whenever significant upgrades to our systems occur.

• Technical Safeguards: Implementation of firewalls, intrusion detection systems, data encryption, and secure coding practices.

• Organizational Measures: Continuous staff training on data protection policies and regular monitoring for vulnerabilities.

• Data Backup and Disaster Recovery: Procedures are in place to back up data and restore it efficiently in case of data loss or unforeseen events.

5. Withdrawal of Consent

You have the right to withdraw your consent for the use of your personal data at any time. To do so, please contact us at:

• Email: [Insert Contact Email]

Upon withdrawal, we will cease processing your data except where continued processing is required by applicable law.

6. Grievance Officer

In accordance with the SPDI Rules, we have appointed a Grievance Officer to address concerns related to data privacy and security. If you have any complaints or require further information, please reach out to the designated officer:

Grievance Officer

• Name: Arpit Paliwal

• Email: [email protected]

• Phone: +91-9910018388

• Address: No. 14, 8th Cross Road, 1st N Block, Rajajinagar, Bengaluru - 560010

• Working Hours: 10 AM to 7 PM

7 . Sharing Your Information

We do not sell your personal information. However, we may share your data in the following circumstances::

• Service Providers: With third-party vendors who help facilitate our services, subject to confidentiality agreements.

• Legal Authorities: When required by law or to enforce our legal rights and responsibilities.

• Other Disclosures: If necessary for protecting the safety, rights, and property of our users or the public.

8. Data Retention

We retain your personal dataas long as necessary to fulfill the purposes for which it was collected , or as requiredby required by law. Once the data is no longer needed, it is securely destroyed.

9. Your Rights

You have the following rightsregarding your personal information::

• Access: You can request a copy of your personal data.

• Correction: You may request corrections to any inaccurate or incomplete data.

• Deletion: You can request deletion of your data, subject to applicable laws and exemptions.

• Opt-Out: You have the option to opt-out of marketing communications.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed of how we are protecting your information.

By using our website and services, you consent to the practices described in this Privacy Policy. If you have any questions or concerns, please feel free to contact us or the Grievance Officer directly.